Legal

Privacy Policy

How we handle your information, including phone numbers and text messaging preferences.

Who we are

iLuxe Auto LLC operates iluxea.com and rents sedans and sports cars to customers in the greater Atlanta area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a rental inquiry, or rent a vehicle from us.

Our business address is 2470 Windy Hill Road, Suite 300 #1048, Marietta, GA 30067. You can reach us by phone at +1 (866) 993-9357 or by email at rentals@iluxea.com.

Information we collect

We collect information necessary to process your rental request and complete a rental. This may include your name, phone number, email address, mailing address, driver's license number and date of birth, payment card information, proof of insurance, and rental history.

When you use our website, we may also collect browser information, IP address, device type, and usage data through cookies and similar technologies to improve the site experience and detect security issues.

How we use your information

We use your information to verify your identity and driving eligibility, confirm and manage your rental reservation, process payment and deposits, communicate with you about your booking by phone, email, or text message, coordinate pickup and delivery, handle insurance claims and direct billing, and comply with legal obligations.

Text messaging and SMS consent

By submitting this form, you consent to receive text messages from iLuxe Auto LLC at the phone number you provide. Messages are related to your rental inquiry, booking confirmations, pickup coordination, and account reminders. Message and data rates may apply. You may reply STOP at any time to opt out.

We do not send marketing or promotional text messages without your explicit consent. Message frequency is generally limited to the rental transaction you initiated. We use a third-party messaging platform to deliver these messages, and your phone number may be shared with that provider solely for delivery purposes.

To stop receiving text messages from iLuxe Auto LLC, reply STOP, HELP for assistance, or contact us at rentals@iluxea.com or +1 (866) 993-9357.

How we share your information

We do not sell your personal information. We share it only with service providers and parties necessary to complete your rental, such as payment processors, insurance carriers when we direct-bill a claim, vehicle service providers, and law enforcement or government agencies when legally required.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Payment card data is processed by PCI-compliant payment processors and is not stored on our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

You may request access to, correction of, or deletion of your personal information by contacting us at rentals@iluxea.com or calling +1 (866) 993-9357. We will respond within 30 days of receiving a verified request. You may also opt out of marketing emails by clicking the unsubscribe link in any promotional email.

Children's privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Submit a privacy or SMS opt-out request

Use the form below to request access to, correction of, or deletion of your personal information, or to opt out of text messages from iLuxe Auto LLC.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date noted below. We encourage you to review this policy periodically.

Effective date: August 2026. Questions? Call +1 (866) 993-9357 or email rentals@iluxea.com.

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